Contact Us

Got a question about one of our reviews, spotted something that needs updating, or just want to flag a new site worth looking at? Non Gamstop Casinos exists to help players compare casinos not on GamStop with clear, honest information — and that only works if we hear from readers directly.

How to reach us

The quickest way to get in touch is by email at [email protected]. We read every message and aim to reply within a couple of working days, though it can take a little longer during busy periods.

Before writing in, it's worth checking whether your question is already answered elsewhere on the site:

• For details on how we test and score operators, see our main guide to non GamStop casinos in the UK.
• If you're concerned about your own gambling habits or want to understand self-exclusion tools, our responsible gambling page covers this in depth.
• For information on who runs Non Gamstop Casinos and how the site operates, visit About Us.
• Questions about how the site itself is used, including cookies and liability, are answered in our Terms and Conditions.

What we can help with

We're best placed to answer questions about our reviews, rankings and how we compare operators such as Betmica, Kikibet or Betninja on criteria like game selection, payment options and welcome offers. We can also point you toward general information on how licensing works outside the UK, or clarify why a site appears on our list.

What we can't do is intervene on your behalf with a casino operator — disputes about a bonus, a withdrawal or an account should go directly to the casino's own support team, or to the licensing body listed in its terms.

Reporting an error or an outdated offer

Bonus terms, wagering requirements and free spin counts change regularly, and we work to keep listings current. If you notice an offer that no longer matches what's advertised on a brand's own site, or a detail that looks out of date, let us know the operator name and what you saw — it helps us correct the page faster than a general enquiry would.

Feedback on your own experience

If you've played at one of the sites we cover — good experience or bad — we'd like to hear about it. First-hand feedback from players in Great Britain feeds directly into how we rate operators and where they sit on our list. We won't ask for account details or personal financial information; a short summary of what happened is all we need.

Remember that gambling at any site, including those outside the GamStop scheme, should stay a form of entertainment rather than a way to make money, and is intended for adults aged 18 and over.